I can't log in on the website

Sort:
3141LK
I normally play on the chess.com app, but whenever I try to log in on the website the login page simply reloads and nothing happens. Why is this?
kingpawn777

same problem but no answers

 

CookedQueen

It works for most people, so why don't you try clearing the cache and cookies. The "simply reloads" mention points to a possible mixed configuration not fitting together. So clearing up things should work, maybe also trying another browser ... there are some recommendations what to try in the support threads. For me on Firefox I never had such a problem

Guest7628664637
Please Sign Up to comment.

If you need help, please contact our Help and Support team.