I forgot to cancel the free trial can I get a refund?

I want to get a refund because after the free trial ended I didn't want to keep my subscription. I didn't want to spend 99.99€. Is there any way I can get a refund?

https://support.chess.com/article/1963-request-a-refund

I filled out and submitted the form when should I expect the refund or at least an answer

It can takeup to a few days to get contacted by billing support.

I’ve submitted two requests now, first over over 7 days ago. I got the automatic response but when asking for the refund, all replies have stopped. Quite frustrating

According to what I can see, you are not a new member doing the free trial. Your profile says you have had a membership since January 2021.

As far as I know, you can cancel your renewal but I don't think you can get a refund.

Check your spam and junk folders. You should have received some communication from staff

I thought this too, but I’ve always been a free member and never paid for a subscription before so this is technically the first time.

Also, I have had an initial response where they gave me options of my next move, either change my level of membership, take the refund or stay as I am. It’s after I request the refund that all communication stops.

junk etc has obviously been checked

Did you reply to that message? It was asking for input.

After using free trial, do you get to keep the bots forever?

No. Going basic will lock the premium bots.

Take his money!! Don't give him a refund Martin no matter what he says! Make him pay the price!! Make him pay!!! *wipes the drool off my chin* Make him pay full price Martin!!!

I forgot about the free trial and I didn't cancel it , and 60$ was charged from my bank account , I cancelled the membership now and I want to get my money back

You'll need to contact support: https://support.chess.com/collection/343-contact-us