Resolved: I keep getting logged out

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danialgibson

When I log in I select "Keep me logged in". When I come back the next day I have to log in again. What's going on? It used to work fine (ie it kept me logged in) then a month or two ago it started doing this. I use two computers (desktop and laptop) and have it on both (generally not at the same time). Why does it keep logging me out and how do I get it to not do that? I'm using Firefox 4.0b2.

kohai

Latest Firefox version is 3.6.12

When using firefox3 web browser, you can use the top toolbar, click where it says Tools, then Options, then click on the Security tab on the box that appears.

Click the box that says "remember my passwords for sites"  then click ok

Then, the next time you use a password and username for a site, a bar will appear at the top of the page asking you if you want the browser to remember your password. click yes remember.

Everytime you log in here, your username and password will automatically appear and you only have to click on the login box

If you've recently changed password - you can use the top toolbar, click where it says Tools, then Options, then click on the Security tab on the box that appears.

Click the box that says "saved passwords"  then click on anything that shows chess.com and remove it.

Then, the next time you use your new password and username for a site, a bar will appear at the top of the page asking you if you want the browser to remember your password. click yes remember.

Everytime you log in here, your username and password will automatically appear and you only have to click on the login box/ There should be an option to be able to do this on all browsers.

Please note that browsers remembering username/password  is not advisable if the computer is shared.

danialgibson

I'm using the Firefox 4 beta. Firefox remembers my password ok, the problem is that chess.com keeps logging me out. Before about 2 months ago it didn't. I never saw the log in page for chess.com, now I see it everyday. I'm wondering why, when I check the "keep me logged in" checkbox, it doesn't keep me logged in. If it did really keep me logged in then I shouldn't be seeing the log in page.

kohai

Does this happen on 3.6.12 though ?  version 4 is still Beta and is still being tested for bugs by mozilla.

purplejacket

I have to say, this site is incredibly annoying in this way.  

When I click on the tab where my gmail lives guess what I get:  gmail.  Maybe once every 2 weeks it logs me out.

But chess.com logs me out every 4 hours or so.  Can you guys please fix that?

kohai

When you log in, check the box that shows 'Remember me' and it shouldn't log you off after 3 - 4 hours.

purplejacket

Ah, ok, you are right.

If I log in with my username and password and click 'Remember me' it will retain the session for a long time.

I had thought I could click 'Remember me' then also click the 'Login with Facebook' button and it would retain my session, but it doesn't.  I have to use the first approach.

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