Inappropriate language chat ban


Hi, I would like to say that I was banned in the chat an accident that occurred in my typing, I made a 3 letter acronym that was accidentally a bad word and I didn't want to use something like that it was just an accident that occurred and I would like if I can withdraw my ban?

it was at that moment that i took my ban and it was just an accident and i was talking to someone friendly what can i do?

we Brazilians have (kkkkkkk, rsrsrsrsrsrsrs, sadhsdahhsdhsa) but I forgot that you can't put 3 "k" I don't know much about the culture of other countries and I may have banned it because of that.

That might have been why -- but it is ridiculous. I have chatted with many Portuguese speakers at chess.com and it has never been an issue before.
Pretty sure it wasn't the kkkk's that did it.
Do you get a notification if you've been banned from Chat? I can't type anything and I don't see any other messages or usual things in the chat window "X has just been checkmated" for example

I cant type anything in my chat cause I was reported teaming in 4v4 which I haven't done, so is there a way to fix this since after 24hrs have passed, I'm not allowed to chat