IOS app freezing

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chickenstoast
I’ll be in a game and the time just stops moving. Completely freezes the clock. If I restart the app, it reopens my game, it’s my turn, and my previous move didn’t register. Anyone else have this issue? Any solutions?
mattyday90
I have the same, it’s driving me crazy. Any help on this would be appreciated.
dannymilleruk
And me, so frustrating.
ZickVI

Just lost two games this way. Not playing again before this is fixed

MSH103
Same issue- very frustrating- any solutions from chess.com please
BlackLemon1234
Same thread for this problem. No answer from chess.com. :-(
https://www.chess.com/forum/view/help-support/lost-game-by-abandonment-while-waiting-on-opponent-to-move
chris_miner

Just had the same problem after upgrading the app on an iPad.  Found this thread during the game and used the trick of killing the app several times during play to get our clocks started again.

gbgtto

Same issue here. Happening at least 50% of the  time.

BorisBritva00
Same problem (((
chickenstoast
To everyone having the same issue, I found a fix (kind of, this still definitely needs to be fixed). Just hit the button that takes you to the previous move. Sometimes this itself will just start moving the clock again, or you can make that move again. So, back button- take movie again, or just back button.
Hope this helps some of you!
But seriously, PATCH THIS GLITCH CHESS.COM!!
k666609

Same!!!!! and it makes e angry.

There are 2 things that works to solve this

1. Chess.com fix this issue!

2. Force close the app and re-open it. Game continues.

 

Legocrusader
I keep having the same issue. Numerous times per day!
k666609
Legocrusader wrote:
I keep having the same issue. Numerous times per day!

Maybe it's a sign.

A sign like... the developer needs to fix it because many are paying money to play chess here and like having a good gaming experience.

Just a guess..

BlackLemon1234
Yeh. But where is this developer? Why anybody here from chess.com?
tomp0000
Yes I’m having this a lot recently! VERY ANNOYING
JackSFC7

I am having this problem too. Anyone resolved this?

housewoodpusher

Hello chess.com, can you at least address the there is n issue?

ThePursuit
Yes. Agree. For me so far it is just ten minute games. But I’m moving to the other major chess site until I hear this is resolved. Diamond member but I’ve had games freeze on me every day for the last week.
janefsiv
Why is there no answer from chess.com on this bug? It’s affecting many users (and paying customers)
Mazad8
I faced the same problem many times. In the middle of a game, suddenly the clock stops and my move doesn’t register when the clock starts again, also i lose time when it works again. any solution please ?
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