iPhone app crashing again

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slaintemath
This seemed to be fixed for months now, and it’s happening again. I can’t check news items without being booted right out of the app.
Dang..
Nitschk88
I am having the same problem. I can’t open articles or news without consistently having the application crash on my iPhone. Any proposed solutions?
slaintemath
And this morning I couldn’t make my move in a game. Any news folks?
jdcannon

Sorry for the trouble! We are working on this now. 

 

It should only affect iOS apps so if you use safari or anything else you should be okay. We will get th is fixed asap. 

VintagePawn
slaintemath wrote:
And this morning I couldn’t make my move in a game. Any news folks?

 

Moves issue should be fixed.

jdcannon

Correct, its fixed confirmed. 

cdriessen

I can't update my moves. iOS 12.3.1 in combination with an iPhone XR. Since this afternoon.

jdcannon

On the app? What version of the app?

brentrhodes
I am losing connection constantly in my iOS app and losing games on time, and my internet connection is fine. The same is happening on my son’s phone. Please acknowledge this issue and tell us what chess.com is doing to fix it.
slaintemath
The Carlsen news item that was just posted doesn’t boot me from the app. So news items without games in them don’t crash?
Odd.
jdcannon

Interesting. Could be related to some changes to diagram editor. I will check it out.