That's what it looks like. Also I captured the console output. It seems like there's some javascript is broken Hopefully it will help the developers to fix the problem.
Steps to replicate: select "Play" in the menu -> select play online -> observe
It's a known issues impacting a subset of members in the Eastern US and Canada. The problem appears to be with the Content Deliver Network used by the site. For Live you should be able to get to https://www.chess.com/live and play until the overall problem is fixed.
Steps to replicate: select "Play" in the menu -> select play online -> observe