My Account Not Showing As Online Even Though I Am Online

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BryanCFB

My account is not showing me being online even though I am online.  Here is a screenshot from my account after I searched myself from my account:

 

 

If working correctly in the big white box with my account a green rectangle saying Online would appear to the right and my profile picture (in this case just a maroon colored square) in that same white box would contain a little green square in its lower right corner.

This is not of great concern to me but I suppose if someone were searching me and wanted to know if I was currently logged on to Chess.com (admittedly highly unlikelyhappy) they would mistakenly get the impression that I was currently not logged on even if I was.  And I could not find anything in my home settings or profile settings that allows me to chose whether I want others to know if I am currently logged on to Chess.com or not.  

 

BryanCFB

Is this a bug or something I can fix in my profile?  Thanks in advance.

johnworldesen2200

Its a bug and you have been infected. Jk

BryanCFB
johnworldesen2200 wrote:

Its a bug and you have been infected. Jk

Thanks Mr. Minister of Useless Information!happy

johnworldesen2200

Lol but its really a bug

BryanCFB
johnworldesen2200 wrote:

Lol but its really a bug

Thanks.  Sorry I misjudged you.🙁

BryanCFB

Bug has been fixed now!  At least for me.happy

johnworldesen2200

Yes because that is the last activity session not alst online seesion (maybe)

BryanCFB
johnworldesen2200 wrote:

Yes because that is the last activity session not alst online seesion (maybe)

We'll see.  I'll check again tomorrow.

krasibiel

Chess.com online status does not update immediately. Normally takes 5-10 minutes to update.

BryanCFB
BurtonC123 wrote:

Chess.com online status does not update immediately. Normally takes 5-10 minutes to update.

Thanks but my issue went on for a few hours.

krasibiel

Chess.com has a lots of these bugs. I don't think its a big priority to fix as it does not really affect anyone and they have a lot more important issues to be fixing instead.

krasibiel

Actually I have found info from @Martin_stahl about this topic.

"If you're discussing their profile/homepage then that is based on how the site handles session updates. It's based on their last actual login time, not last activity (with the exception of currently online and playing)."

Hope this helps

BryanCFB
BurtonC123 wrote:

Actually I have found info from @Martin_stahl about this topic.

"If you're discussing their profile/homepage then that is based on how the site handles session updates. It's based on their last actual login time, not last activity (with the exception of currently online and playing)."

Hope this helps

Thanks.  It seems like it might happen from time to time.  So I will not be shocked or be concerned if it happens again.

BryanCFB
HiramHolliday wrote:

If you can see you are online..if you know you are online..if you can do things online…therefore, you are online.

Yes of course I will always know if I am online but others may mistakenly think I am not even if I am.  Certainly no big deal.

Thanks.

johnworldesen2200
BurtonC123 wrote:

Chess.com has a lots of these bugs. I don't think its a big priority to fix as it does not really affect anyone and they have a lot more important issues to be fixing instead.