no match-up for one week

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kereagle
I have been trying to start a game in all possible configuration (3 / 3+2 / 5 / 5+5) with all possible ELO ranges and I can not find a match even after waiting for several minutes. in the past the matchup always took less than 10 seconds. what is wrong ?
justbefair
kereagle wrote:
I have been trying to start a game in all possible configuration (3 / 3+2 / 5 / 5+5) with all possible ELO ranges and I can not find a match even after waiting for several minutes. in the past the matchup always took less than 10 seconds. what is wrong ?

Using the website or one of the apps?

kereagle

The mobile app

justbefair
kereagle wrote:

The mobile app

Which one? (There are two- Android and iOS.)

kereagle

Android one

SASAG1982

Same problem for me too.

SASAG1982

And I havent aborted any games

SASAG1982

How can we know if there is something like that going on?

justbefair

On Android, there is a report problems Link in settings. It lets you send an email to the developers and sends along info on your app version and operating system so that developers can track down the problem.

SASAG1982

@GBTGBA reinstalling the app helped :) thx!

Gralen84

This worked but now I don't get rating points for puzzles unless I use the web version.   On mobile I don't lose or get points. 

kereagle

Same here. Reinstalling worked fine too

kereagle

Reopening the thread but I have to reinstall the game daily now... The problem keeps on happening every couple of games. Any other ideas to fix this ?

kereagle

I'm just trying to join regular random blitz with a elo around 700

spiggy_not_found

i am definitely in the people with sh*t talking pool