No unlimited Puzzlers in Gold Membership

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felixdorner

Hi, I get a popup "Want unlimited Puzzles? Go diamond.". If I click that link, I see that I have a gold memebership and the first bullet point of Gold Membership is: "Unlimited Puzzles". Why do I not have unlimited puzzles then, and you suggest to upgrade to Diamond for that?

Martin_Stahl
felixdorner wrote:

Hi, I get a popup "Want unlimited Puzzles? Go diamond.". If I click that link, I see that I have a gold memebership and the first bullet point of Gold Membership is: "Unlimited Puzzles". Why do I not have unlimited puzzles then, and you suggest to upgrade to Diamond for that?

You must have a Gold membership that was active before September 1st, 2022. The old Gold plan did not have the same features or pricing as the new plan.

https://support.chess.com/article/4566-september-1st-plan-changes

felixdorner

Ok thanks yes.