problem with network

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Andrey190
He. I have lost many blitz game because some problem with the network. I have good internett but still problem that everything freece. Hope it will be better.
Scrablingo
Same problem as above. Lost my games half way through. The clocks are stopping and after a while I get a pop up saying I lost. My connection is good. The problem occurs only on my iPad, not on my phone or pc.
Martin_Stahl
Andrey190 wrote:
He. I have lost many blitz game because some problem with the network. I have good internett but still problem that everything freece. Hope it will be better.

 

Are you on the newest app version?

https://www.chess.com/forum/view/help-support/ios-app-freezing?page=7#comment-56178122

mike1723
I had a similar issue. I made a move but it didn’t register on the server. 2 mins in a 3 min game went by.
a71671
I am also facing same problem freezing while playing. Lost multiple games. Not sure report bug
a71671
I am facing this problem even with 3.9.15(2) also. Please check.
TiNours

Same problem for me with 3.9.15(2) on iPhone. Sometimes, I make a move but my time keeps going down. I have to force quit the app and return to the game to make the move again. (If I didn’t lose on time)

deathspiral1
I made amovetoput them in check but it kept running mythic e down and didn’t give him the move. This is getting ridiculous and costing me points
JackReacher1409

not a single game that was without network problem

AVRO38fan

Same problem happening for me all weekend long. I reported it officially twice and started another forum post. Been playing regularly on site for almost 4 years with no such problem, but now site is virtually unusable. My connection bars show perfect 4 and a separate speed test is awesome. No problem with other sites.

AVRO38fan

PS. I am using desktop/browser version and still having the problem.

lucykid

Io ho pagato abbonamento annuale premium ma non accedo! Aiuto

AVRO38fan

I have to say everything is much more stable today and I received a terrific message from the support staff with recommendations to help with connection issues. WTG chess.com

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