Refund Membership

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fortnitegaming123321

I forgot to cancel the free trial before the trial period ended and was charged 120 Euros for the Diamond membership. I noticed they offer a 30-day moneyback guarantee for people who forgot to cancel. How can i go about getting a refund?

Martin_Stahl
fortnitegaming123321 wrote:

I forgot to cancel the free trial before the trial period ended and was charged 120 Euros for the Diamond membership. I noticed they offer a 30-day moneyback guarantee for people who forgot to cancel. How can i go about getting a refund?

https://support.chess.com/article/572-what-are-your-payment-policies-refunds-services-currency-etc