Refund Request
Sort:
Hello there,
I accidentally purchased a diamond membership and I urgently need that money to pay my loans.
Please credit my account as soon as possible and thank you for your understanding.
Nov 24, 2022
0
#2
Yssr0 wrote:
Hello there, I accidentally purchased a diamond membership and I urgently need that money to pay my loans. Please credit my account as soon as possible and thank you for your understanding.
Hello! The refund option is available only for the first time premium member! So, if this is your first premium membership, then you have 30 days money back guarantee. You can submit a refund form and your money will be refunded.
Here's the link to the form https://support.chess.com/article/1963-request-a-refund