Hello,
I recently purchased the Diamond Membership subscription for 29,999.99 KZT. However, I accidentally renewed the subscription and did not intend to do so. Could you please cancel the subscription and process a refund for this payment?
Here are the details of the transaction:
Order ID: [removed]
Date of purchase: [January 23, 2025]
Email: [removed]
I kindly request your assistance in resolving this issue. Thank you in advance.
Best regards,
[Jarasran]
This is the forum, which is answered by other users, not support.
To get a refund, you need to contact support.
The link is on the bottom of almost every page on the site. You will need to persist to get past the AI bot but if you just keep your answers simple, you will soon be able to contact them.
Hello,
I recently purchased the Diamond Membership subscription for 29,999.99 KZT. However, I accidentally renewed the subscription and did not intend to do so. Could you please cancel the subscription and process a refund for this payment?
Here are the details of the transaction:
Order ID: [removed]
Date of purchase: [January 23, 2025]
Email: [removed]
I kindly request your assistance in resolving this issue. Thank you in advance.
Best regards,
[Jarasran]