scam subscription
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Dec 27, 2018
0
#1
I was offered a free one week trial. Clicked accept and it has put me on full premium for one year. Nobody has replied via email or twitter to this issues. How can this happen. I do not want or can afford that subscription. It was a free trial offer!
Dec 27, 2018
0
#2
No you are wrong. I cancelled immediately but it says my premium will runout 25 December 2019. It was a fake weeks trial.
Dec 27, 2018
0
#6
Have you tried Help --> Billing Issues? They'll be able to help you with your problem, although it may take a few business days, which at this time of year is a little longer than usual.
Dec 28, 2018
0
#7
Yes, thanks. Support have told me to do a chargeback through iOS. That’s being processed now and will take up to 30 days. This was for a ‘free weeks trial’. Not good.