SIGTRAP Error in game analysis

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Buachaille

Hi all, 

Chess.com is crashing a lot for me in Chrome, especially during analysis, but once during a game.  I get a SIGTRAP error.  

I've tried clearing cookies/cached data but the error keeps coming.  

Can anyone help?

Thanks!

justbefair

According to Google, that's an iOS bug. You should fill out a bug report when it happens.

https://support.chess.com/article/295-how-do-i-report-a-bug-or-make-a-suggestion

 

jtgbaldwin

This definitely isn't an iOS bug. I'm getting the same SIGTRAP error in Chrome (Version 107.0.5304.110 (Official Build) (32-bit)), running on Chrome OS. It happens within 15 seconds of loading https://www.chess.com/play/computer. I've tried reporting the the error but can't share the recording because the entire tab crashes when it happens.

 

justbefair

I just reported the bug using this thread.  I think there are enough clues for them to figure out where to look.

gobhob

Same problem for me. It started after the recent chess.com update, no problems prior to this. I can't believe it is anything other than a fault at their end. I use a 1yr old chromebook, which is up to date, as is the chrome browser. Tried clearing cookies with restarts, problem persists. I have reported the issue, advice was update, clear cookies, disable extensions. The only extension I haven't disabled is my password manager, Dashlane, for obvious reasons.

justbefair
gobhob wrote:

Same problem for me. It started after the recent chess.com update, no problems prior to this. I can't believe it is anything other than a fault at their end. I use a 1yr old chromebook, which is up to date, as is the chrome browser. Tried clearing cookies with restarts, problem persists. I have reported the issue, advice was update, clear cookies, disable extensions. The only extension I haven't disabled is my password manager, Dashlane, for obvious reasons.

Which update?  On which app?

If you will all file bug reports, I am sure they will get it figured out.  

https://support.chess.com/article/295-how-do-i-report-a-bug-or-make-a-suggestion

Buachaille

I've reported it as a bug, please all do the same.  

Thanks!

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