Stuck on login screen

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KevalLad
I have recently been unable to login to my account in chess.com app on iOS. Moreover, as I use an iPhone, there should be an option to use Apple ID to login but the app does not provide it. Also when I select any available option to login, it just starts showing the chess.com loading animation on top of the login screen. I don’t know what to do so does anyone has tips or solution to this problem? I am using iPhone 6 with iOS 12.5.7
Martin_Stahl
Rex1201 wrote:
I have recently been unable to login to my account in chess.com app on iOS. Moreover, as I use an iPhone, there should be an option to use Apple ID to login but the app does not provide it. Also when I select any available option to login, it just starts showing the chess.com loading animation on top of the login screen. I don’t know what to do so does anyone has tips or solution to this problem? I am using iPhone 6 with iOS 12.5.7

 

Verify your app is updated. 4.1.11 was recently released.

Pjdh1958
I have the same problem, the app opens but does not let me in on my i pad? It started last week, got in again over the weekend now its, not letting me in from today again? I have deleted the app many times, just not working? I can get in off my i phone though? What’s happening??
Martin_Stahl
Pjdh1958 wrote:
I have the same problem, the app opens but does not let me in on my i pad? It started last week, got in again over the weekend now its, not letting me in from today again? I have deleted the app many times, just not working? I can get in off my i phone though? What’s happening??

 

What version is your app?

Pjdh1958
4.1.11 does ios 12.5.7 not support this?