the new puzzle update
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Hey went to update my app because I heard about the new update but once I went to use it it’s not there. Where is it?
Aug 26, 2024
0
#2
maccramsey wrote:
Hey went to update my app because I heard about the new update but once I went to use it it’s not there. Where is it?
It's not fully available to all iOS members yet but should be soon.
Aug 26, 2024
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#3
I am on iPad. Since the update my puzzle score of about 2000 disappeared.
I did a couple problem and my score is now something like 35. Seems impossible to get an email support.
Uninstalled and reinstalled, et cetera, but the score is gone yet it is available in my stats.
It might be the best chess, but I am not gonna renew because the customer service is so poor, especially as I’m a diamond Member
I did a couple problem and my score is now something like 35. Seems impossible to get an email support.
Uninstalled and reinstalled, et cetera, but the score is gone yet it is available in my stats.
It might be the best chess, but I am not gonna renew because the customer service is so poor, especially as I’m a diamond Member
Aug 26, 2024
0
#4
princepuce wrote:
I am on iPad. Since the update my puzzle score of about 2000 disappeared.
I did a couple problem and my score is now something like 35. Seems impossible to get an email support.
Uninstalled and reinstalled, et cetera, but the score is gone yet it is available in my stats.
It might be the best chess, but I am not gonna renew because the customer service is so poor, especially as I’m a diamond Member
I did a couple problem and my score is now something like 35. Seems impossible to get an email support.
Uninstalled and reinstalled, et cetera, but the score is gone yet it is available in my stats.
It might be the best chess, but I am not gonna renew because the customer service is so poor, especially as I’m a diamond Member
Your rating is 1913 and the puzzles are still being rated it just isn't showing the changes while in the new feature.
You should have a settings option at the top of the feature to go back to the regular puzzle mode.
Aug 28, 2024
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#5
Martin_Stahl wrote:
princepuce wrote:
I am on iPad. Since the update my puzzle score of about 2000 disappeared.
I did a couple problem and my score is now something like 35. Seems impossible to get an email support.
Uninstalled and reinstalled, et cetera, but the score is gone yet it is available in my stats.
It might be the best chess, but I am not gonna renew because the customer service is so poor, especially as I’m a diamond Member
I did a couple problem and my score is now something like 35. Seems impossible to get an email support.
Uninstalled and reinstalled, et cetera, but the score is gone yet it is available in my stats.
It might be the best chess, but I am not gonna renew because the customer service is so poor, especially as I’m a diamond Member
Your rating is 1913 and the puzzles are still being rating it just isn't showing the changes while in the new feature.
You should have a settings option at the top of the feature to go back to the regular puzzle mode.
Again I ask if you are a chess.com administrator or programmer PLEASE REVERT THE PUZZLE INTERFACE AND GAME REVIEW TO THE PRIOR VERSION. 99% OF YOUR PAYING CUSTOMERS ARE UNHAPPY WITH THIS NEW INTERFACE.
Aug 28, 2024
0
#6
I'm not staff or a developer here. There are no plans to go back to the old Game Review though there will likely be continued work in the existing version based on feedback.
For the puzzle interface on iOS, there's the option of Puzzle Path or regular rated puzzles by changing the option in the settings. The newest version of the app temporarily removed the coach, so if that's what you don't like, you should update.
I absolutely detest the new puzzles. Nothing wrong with how it was 
Aug 30, 2024
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#8
It’s funny because I got access to this new feature for about 2’, I did all the puzzles, ran out of puzzles for the day, so thought I would upgrade to try out the feature some more and then the update no longer was available! It’s quite kafkaesque..
Sep 4, 2024
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#9
The update is clearly designed for children and that’s fair enough but it feels infantile to adult players. There is no longer an option to change back in settings - or I can’t see it at least, please restore the choice!
Sep 4, 2024
0
#10
dramhampton wrote:
The update is clearly designed for children and that’s fair enough but it feels infantile to adult players. There is no longer an option to change back in settings - or I can’t see it at least, please restore the choice!
I like the feature and I'm not anywhere close to a child. That said, there should be a settings icon on the feature to go to the regular puzzle mode.
Sep 4, 2024
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#12
Sophieray wrote:
Is it possible to have a last version ?
What do you mean? The previous version of the app?
Sep 5, 2024
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#14
Sophieray wrote:
The previous version of the puzzle.
If you're on the Puzzle Path feature you can click on the settings icon to disable the feature
Sep 5, 2024
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#15
Thank you for weighing in, Martin. You know what, I have been there several times before but saw no setting for "go back to the old interface" but as I was writing to patiently explain to you that you are wrong, I saw an option to colelct puzzle points, so I turned it off, and lo and behold I am back to the old rating scale.
I was so close but couldn't see the darned thing in front of my nose - not the clearest wording!
Much appreciated.
Sep 5, 2024
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#16
Yeah, it used to say something else which I thought was a little clearer.
