My opponent are losing the game on time, but the timer keeps extending their time. How can I prevent this from happening. We are playing games with the timer set at 15 minutes
You are not playing simple 15 minute games.
You are playing 15 10 games, which means each side starts with 15 minutes and then gets 10 seconds added for every move they make.
When you played a 55 move game, each side got 9 minutes and 10 seconds added to their clock.
Ok, thank you for your response.
WIthout seeing the game, it's tough to know but I would guess... that your opponent has gone on vacation.
You can't enable or disable your opponent's right to go on vacation. There are "no vacation" tournaments but vacation is something that all members can take advantage of.
The other possibility, which Martin Stahl already gave you in a previous thread, is that you don't have your settings set to automatically claim wins in time forfeits.
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when I play then my time gone when I move and partner when move her time OK how can they do that? I lose only for time its not fair.
when I play then my time gone when I move and partner when move her time OK how can they do that? I lose only for time its not fair.
Lag adjustments. Read the Help topic. https://support.chess.com/customer/en/portal/articles/1444849-why-did-the-clock-times-suddenly-change-the-clocks-seem-broken-
My opponent are losing the game on time, but the timer keeps extending their time. How can I prevent this from happening. We are playing games with the timer set at 15 minutes