upgraded to platinum but not getting perks

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Archiejesse
I upgraded to a platinum membership but I don’t seem to be getting the unlimited analysis or puzzles, it still prompts me to upgrade.

I tried logging out and back in and I also tried resetting the app and nothing.
Winston1234e

Contact Support, it doesn't show up on your profile either

Archiejesse
Is there a way to not talk to Ai? It’s stuck on a loop and I am not getting anywhere.
Archiejesse
Also the thing is bugged and it won’t let me type in my email when it prompts for it.
AGC-Gambit_YT

try to DM staff, @Martin_Stahl or @Wind

Martin_Stahl
Archiejesse wrote:
Also the thing is bugged and it won’t let me type in my email when it prompts for it.

You should be able to submit without an email