username error

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blockofblocks

Why can't I change my name and I waited for 90 days and when I try to change it said that {"message":"Form is not valid.","errors":{"change_username":"This form should not contain extra fields."}} please help me.

Martin_Stahl
wrote:

Why can't I change my name and I waited for 90 days and when I try to change it said that {"message":"Form is not valid.","errors":{"change_username":"This form should not contain extra fields."}} please help me.

I believe that only happens if you have an account created with a linked sign in (Google, Facebook). Those don't have a password, which is expected during a name change, so won't work.

You'll need to get a password assigned to the account. I think that might require contacting Support directly using the option in the menu.

blockofblocks
Martin_Stahl wrote:
wrote:

Why can't I change my name and I waited for 90 days and when I try to change it said that {"message":"Form is not valid.","errors":{"change_username":"This form should not contain extra fields."}} please help me.

I believe that only happens if you have available account created with a linked sign in (Google, Facebook). Those don't have a password, which is expected during a name change, so won't work.

You'll need to get a password assigned to the account. I think that might require contacting Support directly using the option in the menu.

I do use a linked sign but I have a password and it still doesn't work. Thanks for the information.happy

blockofblocks

now it works and it's probably lag that it doesn't work. Also thanks martin.happy

TobiasIChen

oh, it was that easy???

blockofblocks

umm what are you saying