Where To Find Membership and Payment Details

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Toire

I have clicked everywhere but cannot find details of my Premium Membership.

I want to know when my membership expires, the credit card used for payment and whether it is set to auto-renew.

Any help would be appreciated.

Martin_Stahl

Settings and on that page View My Account or Accounts/Payment

 

It doesn't show the CC information though. If you are on v2 it is similar but I would have to switch over to see exactly where.

Toire
Martin_Stahl wrote:

Settings and on that page View My Account or Accounts/Payment

 

It doesn't show the CC information though. If you are on v2 it is similar but I would have to switch over to see exactly where.

Thanks, Martin, I tried that, but still cannot see when my Gold membership expires.

Tried V2 and it said all membership info is now in V3 frustrated.png

Martin_Stahl

Here is what mine has at the top of both of those pages, minus the View My Account link when on that page:

 

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Toire

That's strange, this is my page...

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Martin_Stahl

 What if you go to this page: https://www.chess.com/membership

 

Toire
Martin_Stahl wrote:

 What if you go to this page: https://www.chess.com/membership

 

I clicked on the link and saw this...

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Toire

Maybe I have a Lifetime Membership happy.png

Martin_Stahl

Maybe. I want one of those too grin.png

 

Guess it could be a bug too, especially if you were never told you were given a lifetime membership.