Why is Puzzle Battle in the app so buggy?

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bastalavista

Why is Puzzle Battle so buggy? I start a Battle, waiting for it being accepted. Sometimes it takes several minutes, so I CANCEL it. And when i'm back some minutes later I only see that my battle is already going on for 2 minutes. Sometimes I'm a bit lucky and it's only 30 seconds into a battle so I start to play and of course I lose because I had less time. And when I lose just by 1 or 2 point it is very enraging! And very often when a battle starts I see that my opponents don't play as well so I suppose they also had CANCELLED thier battle but it was not canceled! So why the CANCEL button does not work???

And a couple of days ago following thing happened: battle starts, I move, and nothing happens. My oppenent plays happily but I just have Back and Forward arrows and the puzzle is neither Win nor Lose and I cant' proceed. What's going on here?

 

Mattew

Same, i wait really long, then i click on cancel and try again... But then they tell me that i already did one...

ajc31b
having this issue, can’t battle on my phone!
bastalavista

same issue again - battle started but doesn't move forward for me!

 

Duck

Try playing on the computer

squirtle

Yea,problem solved😎

bastalavista
ScatteredWealth wrote:

Try playing on the computer

"Just avoid holding it in that way". That is what you are basically saying. Do you always solve your problems that way? Not using something instead of fixing it?

joakopako

Same issue here, I can rarely play all my daily battles .. always one or two are "stolen" by the cancel button issue. Can't they put a timeout to the searching opponent functionality?

bastalavista

is going to be fixed??? Thank you for letting me into the batlle today after it was played for 1 minute 40 seconds! Hail, chess.com team!

jochpoch

Yeah it'd be great if the canceled ones didn't count. I mean accumulated it's hundreds of battles I missed. 

bastalavista

is it going to be fixed???

I start a battle, wait for several minutes, nothing happens, so I cancel it. I try toi start a battle again, but cannot because "reached daily limit". Hey, I CANCELLED, I didn't have a battle. I close the app, open it again, trying to start a battle and what am I seeing - the battle is more than 1m inute into the game an my opponent had already scored 9. So why did't I see that the battle started???

Anyway, I am a good player, so I win the battle even with a handicap of 9. But guess what was the first thing I saw when i opened the app next time! Message "you were disconnected and some of your moves did not reach the site" and status is LOST. It was another batlle, which I did not started.

joakopako

Doesn't look to be fixed, I think there is even more bugs ...

hayntheegg

bro i was on pc i started a battle but then clicked cancel when i came back it started a game bruh

Napsap18

Whenever I win a puzzle, it goes onto the next one like normal, but I stay on 0 points. Sometimes I get lucky and the game just shuts down, allowing me to play puzzle battle again, but most of the time, I exit and I CAN’T PLAY IT AGAIN, or I lose to my opponent. Just played one and I lost 17 - 0, and then everything starts glitching if you lose, like you can go back in and weird stuff happens but as soon as you slide the app, everything goes baxk to normal and I can’t go back to play it again until tomorrow. This happens around 1/2 of the time, but wws fine a few weeks ago.

STANDARD_DEVIATION_5
@Napsap18 Same thing happened to me just now. I had at least 30 puzzles right (at least that is what I remember counting, but I could be wrong), and my score stayed at 0 as well in the iOS app. Its weird how I don’t experience these bugs on the desktop version, but they occurred on the App only.
sractaf

Does anyone know how can a battle challenge be accepted in the app? I wasn't able to find any puzzle battle challenge to accept in the app.

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