game keeps freezing


Yea about a week ago the same thing started happening to my games! I end up having to draw even if I’m way ahead. Even happened one move before checkmate one time!

I have the same issue with my iPhone.
it’s worth pointing out this is only happening since they have reformatted the Blitz ratings.

Since yesterday i have a probleem with live chess. When i will started a game, than crash the app on my Android phone. I have deleted the app en download him again, but nothing helps.

I have the same thing when playing on my iPhone. If you exit App and the relaunch it, your game is still in progress and you can carry on. Annoying but at least you don’t have to offer draw!

Yes, SO so frustrating. I have lost 3 games now like this from winning positions. I am thinking of switching to lichess because of this bug. The only way I have found to get the clock ticking again is to offer a draw, which opponents are very happy to accept, even after explaining the situation to them, they still all accept a draw. Where is chess.com's reply to this problem, and where has chess sportsmanship gone to!

If you need help, please contact our Help and Support team.