Live Chess is beyond frustrating.

So, I lost again due to the disconnections that run rampant on live chess.. and again in a winning position.  Is this going to ever be fixed?  Or should I just get used to winning three hard fought games, then watching my rating go down as I lose to someone 300 points under me that I decided to play for fun.  I'm beginning to think that since this ONLY happens when I'm about to mate the opponent that perhaps there is some sort of exploit?  I dont know.

And, let's not hear any of this crud about different browsers, I have tried playing on 5 different browsers and 4 different computers.

Same for me. I don't play live chess here. I play it somewhere else. This site has everything, but live chess is not one of those things.

http://www.chess.com/contact.html.

Use it instead of post another forum... at least search for other such forums before doing this.

Completely irrelevant, I was looking for input from the community as a whole.  I'm quite aware that techinical support exists, hence, my comments regarding browsers.  Thank you to the others for your posts.

I reached a new peak of frustration today with 3 or 4 disconnects in a row.

Disconnects happen often, I've found that having no other system running (including other windows) but the live chess window, and or the chess.com window helps significantly. If this does not help, sorry.

Edit: Nevermind, lol.

Haha, i am sure that is it Saccadic.  I have noticed if I play using forefox and only stay on for about 2-3 games, disconnect and then reconnect... i have pretty good luck with not getting disconnected.  Hopefully that helps

Yes, something like that seems to work for me as well.  I sign on, wait till I get disconnected, then sign on again.  The second time seems much more stable...but not stable enough for me to trust actually playing a game.  For that, I'm waiting for 2.0 or whatever it's called.

Amy

I'm lucky when it connects at all.  

Apparently if you live in California it works fine.

I don't understand what the problem is.  The Live Chess page specifically states that you may be disconnected.  Why are you expecting it to be anything better then what it says?  At least they put it out as a Beta, instead of hammering out every little problem before releasing it.

I live in California but I still get disconnected using Firefox.

Yes, your point? It's the internet, anything can become "disconnected".  The point is that it is frustrating, and we are venting our frustration.  We understand that technology sucks at times!

I have only disconnected once in 60 games. I don't know what the problem is with this whole disconnection thing. I've nearly never experienced it. One likely explaination is I'm playing against bots. lol

Lol, 5 browsers and 4 computers. The 3 browsers I have are IE, Firefox and Chrome. I've experienced near zero problems on any. Maybe it's your internet connection.

make sure that you are not doing ANY other activities over the internet, like downloading or streaming things, that includes all computers using the same ip address. I have bearly ever been disconnected but every time I have I was downloading movies or music. After turning off the downloads I enjoyed a couple games then resumed eating up the bandwidth via downloading

there obviously are other reasons for a bad connection but a lot of the time it is your connection not the server, so take steps to make sure its not on your end.

hope this is helpful to someone.

Disconnections will be a huge problem for people using wireless internet connections.  These, in my opinion, are more prone for this happening.

My advice is play hard with correspondence chess because there is less misfortune there, and use Live for practice.

It is just a tip and I know it doesn't agree with everyone.

"And, let's not hear any of this crud about different browsers, I have tried playing on 5 different browsers and 4 different computers."

My post had absolutely nothing to do with browsers or computers. I was merely suggesting you acctually do something about it rather than complain pointlessly.

You linked me to techinical support.  Enough said.