Help with the chess computer game

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haiaty

As I could not sign in to make my moves, I found next day that I lost six 24 hour games. My taken name as ( hardbawn4 ) then disappeared and a new game ( Haiti ) with much less rating appeared and I am now using it to play

 But would  love to know what happened to my original chess name and how to get it back

any one who can help please ?