offer from uscf

there was recently an offer sent to me by you all, saying that I could get a free book if i used the code chesscom on uscf sales site.  I did and never got prompt to recieved a book.  I called uscf sales and the operator had no such knowledge of such a deal but said she would check into it.  What's the deal??????

Man, that has been a real fiasco.  Sounds like they are being jerks about it now.  Here's a post I did the other day and they responded.

http://www.chess.com/forum/view/chess-equipment/free-chess-book-from-uscf

Here's the original message about the offer:

Free Chess Book for all Chess.com Members (up to a $30.00 Value!)*

Hello Jay!

Occassionally Chess.com gets some really sweet deals, and this might be the best one we have ever had! In celebration of National Chess Day (October 9th), USCF Sales is offering all members of Chess.com a free chess book gift with any purchase at USCFSales.com between October 9th and October 19th.

Use the coupon code "CHESSCOM" when making your purchase and receive a free chess book, up to a $30.00 value! They have titles from such legendary authors as Grandmasters Yasser Seirawan, Andrew Soltis,  Eduard Gufeld,  Colin McNab and many more! These are all brand new, first quality Chess books with MSRP up to $30.00 USD – Free with ANY Purchase from USCFSales.com. All purchase support the United States Chess Federation (USCF).

>> Click here to go to the USCF Online Store!

If you are a premium Chess.com member and are bothered by this message, my apologies. But I thought more people than not would want to know about this seriously amazing deal.

- Erik, Chess.com

Below is some further clarification from the USCF:

* How do I enter the coupon?
When you the item/s you wish to buy to your cart, you will be taken to the coupon entry page. Enter the coupon code CHESSCOM in the field and click continue. On the next page, it will show you that a $0.00 coupon was entered. That is because this coupon does not deduct anything from your current order, but rather will give you a free gift. As long as you see that $0.00 coupon on the order page, you will get your free book.

* What book will I receive?
USCF Sales has approximately 40 titles that we will be distributing to all CHESS.com eligible orders. A few of these titles were shown (book covers) in the email that you received from Chess.com. We will randomly select one of these titles to include in your order. If you have a preference (opening, endgame, historical), you are more than welcome to make a note of this in the order comments section and we will do our best to find an appropriate title. We have something for everyone.

* I added the free book I want to my cart. How do I make the site deduct the value of this book from my order?
We're sorry, but you do not have the ability to specify which book you want. As you can imagine, we can not have people selecting a brand new $29.95 book and then trying to buy a $5.00 item. The books we have are ones we've purchased in bulk, so we are able to offer them as free gifts for ALL orders. If you have a preference on which type of book you want, please let us know! We have puzzle books, opening books, endgame books, tournament and match books eligible as a free gift. Just let us know!

If anyone else has any other questions, please feel free to contact us directly at sales@uscfsales.com.

Thank you.