Stop auto-renew

Sort:
aquethys

Hi,

Is it possible to stop autorenew for my Platinum? THX!

kohai

Yes. If you point your cursor at the My Home  in the top right corner, then select Account on the drop down menu it takes you to this page

http://www.chess.com/home/account.html

There is an option at the top of the page to cancel the auto renewal.

philidorposition

try this link here:

http://support.chess.com/Knowledgebase/Article/View/76/0/how-can-i-end-my-premium-membership-subscription

Benedictine

There is an option at the top of the page to cancel the auto renewal.


Where is this, I can't find it?

kohai

If you go to your account page at http://www.chess.com/home/account.html where you will see a link toward the top to cancel/end your premium membership subscription so that it does not auto-renew on the next scheduled period.

Benedictine

If you go to your account page at http://www.chess.com/home/account.html where you will see a link toward the top to cancel/end your premium membership subscription so that it does not auto-renew on the next scheduled period.

OK thanks. If I click on this though will it not end my current membership, as I only signed up yesterday? The 30 day money back guarantee, I don't want to do that.

kohai

It ends the auto renewal.  The level of membership you have now will return to basic membership once time on it runs out.

So if you paid for one month membership yesterday, your account should return to basic level a month from yesterday.

Benedictine

Thanks a lot, I'll do that now. I paid for the year.

arunpayy

Thanks , this was of a  great help.

padrino65

Thank you so much! It was very helpful

Proteus1983

I want to unsubscribe as well and when I click on the link to unsubscribe it leads me to a paypall page with this text : 

Le bouton d'annulation d'abonnement sur lequel vous avez cliqué n'est pas valable.

It s in french and means that the cancel subscription button I clicked is invalid.

How can I unsubscribe? Should I directly cancel the subscription on paypall, or there is a proper way to do it via chess.com?


Martin_Stahl

Yeah, you can do it via PayPal directly too.

 

https://support.chess.com/customer/en/portal/articles/1444874-how-do-i-cancel-my-premium-membership-if-i-subscribed-with-paypal-