Cancelling membership reasons should include "way too many casual cheaters"

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AghaPerham

I recently cancelled my membership, and to my surprise "way too many cheaters" was not one of the feedback options. No wonder why chess.com doesn't get that message.

The problem is not with people who constantly cheat though. The problem are the people who when losing enable whatever new addon they got and suddenly they play super-fast with very high (but not perfect accuracy), just like they called over their GM cousin to play for them a few moves. I do receive those messages that people of the former group are banned and they refunded me some elo points, but I've never seen any of the latter group get caught.

This trend is so disheartening that I'm thinking to completely let go of online chess, and go back to the club again to play few blitz games OTB once or twice a week instead. 

AghaPerham

I don't get the fun of it. Also, you just need like 1 cheater to tilt you. And that's enough. This feels like a chore more than a fun experience. I genuinely miss going to a club since I moved away from my last club, but now I think it's time to find one nearby. happy.png

Maybe I can finally quit playing online altogether. In this sense, maybe a proliferation of cheaters is not a bad thing after all if it ends up reviving local clubs.

Steikjefersken
Totally agree with everybody here. I recently played a fide tournament in standard chess. I did well, actually allmost as usual, in that OTB format. More win than loss against an average rated opponents around 1700. But here on chess.com (in blitz) I can’t think straight because I very fast loose my motivation allmost entirely because of all the strangeness I observe in my opponents moves. It def feels like ordinary human play from move 1 to the last move are a minority these days online. It is very sad. I also am tempted to just quit online chess and only play in clubs and in otb tournaments.
AghaPerham
Last tournament I played was back in 2019, and it was loads of fun. Granted, I was getting a headache every game, not anymore being used to think for 6 hours straight, but it was definitely a joyous challenge. It’s tough to find time to play classical OTB these days, but there are several clubs I found by a quick search that organise club nights for people to come and play some blitz matches, hang around, etc. They all seem to have beers available as well, so I hardly can think of a downside to be honest.
Rsava

Honestly, it is online chess.

You have to take it as a given that on the internet, because of the anonymity, you will run into

1. What you describe

2. very rude people who have lost the ability to socialize properly because they only have interactions online

3. racists. bigots, etc

4. "keyboard cowboys" who will be all tough and call you names, insult you or your family member, make threats, etc.

Report them and move on if you want to stay. Leave if you don't want to deal with them.

If you stay, find a good, honest group of people to play with and form a club where you all can meet and play. But you have to work to grow the group or the play gets stagnant.

There are also some longer time control tournaments where the organizers try their best to weed out the undesirables.

AghaPerham
I don’t really intend to leave I guess, but I figured I’m not gonna pay for a premium membership either if I don’t enjoy the experience. I also noticed the free experience on lichess is much better than the free experience here, while the number of cheaters, bigots, freaks, antisocials, etc. remains roughly the same.

Any attempt to suggest this is a problem will be faced by the same response from chess.com team, saying we close so and so number of accounts monthly and this is not really a problem and it’s all in your head. But all the gaslighting in the world is not enough to ignore the evidence in front of everyone’s eyes.
Steikjefersken
Yes
Martin_Stahl

The site isn't gaslighting. It publishes data on the number of accounts closed for fair play violations each month, invests heavily on cheat detection and has a whole team of staff dedicated to fair play and detection.

However, the assumptive level of cheating is a lot higher than the actual incidence and the site has previously published statistics on that as well, based on the actual levels seen on site versus the number of reported and checked games.

https://www.chess.com/article/view/online-chess-cheating

So, the site's absolutely knows there's a problem with cheating in online Chess and actively works on combating it spending money, staff hours, and development on the problem.

That all said, discussions about cheating, potential cheating, or cheat detection are not allowed in the general forums. If you would like to discuss, join the following club.

https://www.chess.com/club/cheating-forum

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