Why does chess.com do nothing about stallers or quitters ??

Sort:
player919

I swear to god, most games I play these days, the second I get into a winning position the opponent stalls. And everytime I report them. It's just there are too many such cases. And I never stall, why do I get matched against them ??. Never abandoned a game, always resigned. Do they not care that people do this ? When I report someone for any other offense I instantly get an announcement from chess.com in my inbox that they received the report and will look over it but this doesn't happen for stalling. I guess, yeah, I'll answer my own question and suppose they don't.

Martin_Stahl
player919 wrote:

I swear to god, most games I play these days, the second I get into a winning position the opponent stalls. And everytime I report them. It's just there are too many such cases. And I never stall, why do I get matched against them ??. Never abandoned a game, always resigned. Do they not care that people do this ? When I report someone for any other offense I instantly get an announcement from chess.com in my inbox that they received the report and will look over it but this doesn't happen for stalling. I guess, yeah, I'll answer my own question and suppose they don't.

The site does hand accounts like that. Part of it is automated; members that do it too often (abort/abandon/let games just time out) as a percentage of recently completed games, get restricted.

https://support.chess.com/en/articles/8598007-what-is-chess-com-s-sportsmanship-policy

The site also will ban accounts that have serial abuses of the system.